- How do I contact Amazon if the seller doesn’t respond?
- How do I attach a photo to an Amazon message?
- How do I complain about a seller on Amazon?
- How do I get my money back from a seller on Amazon?
- How do I respond to a seller on Amazon?
- How do I report a price gouging seller on Amazon?
- Does Amazon guarantee 3rd party sellers?
- Does Amazon have fake sellers?
- What to do if a seller refuses to refund?
- Why does Amazon refund without return?
- Who pays for FBA returns?
- Can Amazon deny a refund?
- How do I get to my Amazon inbox?
- How can I contact Amazon customer service?
How do I contact Amazon if the seller doesn’t respond?
File an A-to-z Guarantee claim Log in to your Amazon Payments account on https://pay.amazon.com/us.
Locate your order or transaction on the Overview page.
Click the Details link to view the transaction details.
Click Problem with this transaction.
or Problem with this order and then click Contact Seller..
How do I attach a photo to an Amazon message?
Send a Text or Multimedia MessageOpen the Messaging app.Tap the Compose icon.Enter a phone number or name in the To: field, or tap the Add Contact icon to search or browse your contact list. … Type your message. … To attach a photo or video to your message and convert it into a multimedia message, tap the Attach icon.More items…
How do I complain about a seller on Amazon?
Go to the product listing on Amazon.com and click the third-party seller’s name. Click the Ask a question button. Go to Your Orders, find your order in the list, and click Problem with order. Depending on your issue, we’ll help you contact the seller if necessary.
How do I get my money back from a seller on Amazon?
To request a refund on an eligible order:Go to Your Orders.Locate your order in the list and click Problem with order.Select your problem from the list.Select Request refund.Enter your comments in the text box.Select Submit.
How do I respond to a seller on Amazon?
You can reply to a seller’s email by hovering your mouse on the Your Account link (top page on the right) and from the drop down menu click again on Your Account.
How do I report a price gouging seller on Amazon?
Amazon encourages sellers to report seller violations of Amazon’s policies or applicable law….If you are having trouble with a buyer or a buyer’s order, you can report it:Go to Contact us.Select Other.Select Report a violation.Enter the appropriate information.
Does Amazon guarantee 3rd party sellers?
The Amazon A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third-party seller. Our guarantee covers both the timely delivery and the condition of your items. If either are unsatisfactory, report the problem and our team determines whether you are eligible for a refund.
Does Amazon have fake sellers?
Just like most items on the Internet, seller reviews on Amazon are easy to fake. Sellers will buy up items from themselves dozens of times right away, using their own money to pay themselves without ever shipping any products, leaving fake reviews from multiple accounts on their seller profiles.
What to do if a seller refuses to refund?
If someone refuses to give a refund, but you feel you’re entitled to one, you can open a dispute if you didn’t receive your item yet or you received something that doesn’t match the seller’s description. (You may open a dispute within 180 days of payment. Click on the payment in your Activity to see the details.)
Why does Amazon refund without return?
In some cases, Amazon could determine that a refund can be issued without a return. This decision will mostly depend on the cost of the item. If the price is so low that it exceeds the cost of shipping it back to Amazon, as well as inspecting it and restocking it, they may decide it’s not worth the logistical hassle.
Who pays for FBA returns?
Top 3 considerations for FBA returns The merchant can be charged for either a reimbursement to the customer or a processing fee for placing the return back into inventory. In other cases, the merchant may be reimbursed if the customer fails to complete the return or if Amazon is at fault for a damaged product.
Can Amazon deny a refund?
Sorry but you can not refuse a return. The buyer can return anything for any reason they want. You MUST accept all returns. You can charge a 20%-50% restocking fee depending on the condition of the item once it arrives to your location.
How do I get to my Amazon inbox?
For Customers: Login to the Amazon account and select the ‘Your Account’ option from the dropdown menu in the top right corner. In the ‘Email, messages, and ads’ section, click on ‘Message Center’ to access the Amazon Message Center.
How can I contact Amazon customer service?
810 1 206-922-0880Amazon.com/Customer service