How Do You Escalate Act Fibernet Issues?

Is ACT Fibernet good?

ACT Fibernet is one of the worst service providers.

The internet speed is good but even for a small issue they take a lot of time to resolve it.

ACT Fibernet is one of the worst service providers.

The internet speed is good but even for a small issue they take a lot of time to resolve it..

Is Jio fiber better than ACT Fibernet?

ACT Fibernet’s 100 mbps plan is 37% more expensive than Jio Fiber, but it also offers 25% more data per month.

Who owns act Fibernet?

Sunder RajuFounder : ACT (Atria Convergence Technologies Ltd.) Our founder, Mr. Sunder Raju, is well respected in the Indian business fraternity and our senior management consists of 30+ professionals from diverse industries like FMCG, Entertainment, Information & Technology, Telecom, and Retail.

WHAT TO DO IF act Internet is not working?

Cause: Wi-Fi range issues or interference can lead to troubles in connectivity. Sometimes it is simply due to some minor technical glitches. Solution: If your WiFi connection failed, choose the “forget network” option in your device. Discover the Wi-Fi again and re-enter the credentials and try connecting.

How do I reactivate my act Connection?

How can I raise a reconnection request?Call the call centre and request will be taken by the service representative.The team will do a feasibility check for the location and if port is available, then activation will be done.Process would take 05 to 07 days.

Why is my act Fibernet not working?

Check to make sure that the LAN Card / Wireless adapter is not disabled. Check to see if the LED lights on the LAN card are blinking or not. … Disable then enable your LAN card / Wireless Card / switch off your router, wait a few seconds and then switch it on again.

How do I get a refund from ACT Fibernet?

A refund ticket will be automatically raised under your ACT account. Our team will then reach out to you for your bank details to process the NEFT remittance. Upon submission of your bank details, we will take approximately 05 to 07 working days to complete the remittance to your bank account.

How do I cancel my act Fibernet permanently?

Ensure to give all the required information / hardware with a letter that you want disconnected the connection and their is no dues from your end to the company. Or you can ask the service provider to give you an No Dues Certificate. This will help in closing down your account.

How do I raise a complaint in Act Fibernet?

Phone number: 9121212121 Please check with your phone provider if you are unsure about how much a call will cost. Resolver is not affiliated to, linked with or otherwise endorsed by ACT Fibernet. ACT Fibernet provides: Broadband Internet.

Is Hathway better than act?

However, in the 50 Mbps plan, it’s a tough choice between Hathway and ACT Fibernet since Hathway offers 500GB data per month with 50 Mbps speed, 4 Mbps after-FUP speed and a Rs 999 monthly rental. Whereas, ACT Fibernet offers the 50 Mbps plan with 240GB monthly data, but with 1500GB additional data.

How can I complain in consumer court?

A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.

How do I connect to act Fibernet?

The following steps explain the process in a simple and easy way:Get the right router. … Connect the router to the modem. … Connect the computer with Ethernet cable. … Install router software. … Open configuration page. … Enter the internet connection information. … Secure the router. … Set the wireless settings.More items…•

How do you escalate Act Fibernet?

Using Resolver, you can submit an issue about 1 service offered by ACT Fibernet. Your case will be sent to the correct person or team at ACT Fibernet and escalated at the correct times, to the correct person, if required.

Is ACT Fibernet better than Airtel?

Both are good. ACT offers faster plans with cheaper rates. Airtel offers a free land-line with unlimited calls. As someone who’s been with airtel broadband, I will recommend you not to take it.

Who is the CEO of ACT Fibernet?

Bala Malladi (2008–)Atria Convergence Technologies/CEOBala Malladi Over the last 12 years, Bala has been spearheading business strategy at ACT in his capacity as Chief Executive Officer. Bala has successfully steered the digital transformation of the company from cable operations into an integrated broadband and consumer technology brand.