Question: Can I Use HSBC App On Two Devices?

Can I log on to HSBC without secure key?

If you don’t have access to your Secure Key, go to our online banking log on page, enter your username and select ‘I’ve forgotten all my log on details or I don’t have my Secure Key’.

Follow the instructions and activate your new details via our automated phone service..

How do I get a digital secure key HSBC?

Open the HSBC Mobile Banking app and select ‘Log on’ Enter your username, (this is only required if you have not selected ‘remember my username’) and select ‘continue’ Select ‘Switch to Digital Secure Key’ (you do not need to enter your memorable answer or requested characters from your password)

Where is my digital secure key?

First you need to visit the Digital Secure Key page which can be found under Internet Banking > Security Settings menu and then logon to Mobile Banking application. The application will direct you to activation.

What is a secure key?

A Secure Key is a small, portable device that looks a bit like a small calculator, which generates a unique, single use security code every time you want to access Online Banking. It’s just an extra layer of security to look after you and your money.

Is it safe to have banking app on phone?

CARRIGAN: I agree that mobile-banking apps are generally more secure than other apps. … Most of these flaws would be difficult to exploit, but a third of the Android apps wrote some data to a file that could be accessed by other applications on the device.

Can I use First Direct app on 2 devices?

For security reasons, your Digital Secure Key can only be registered to one device at a time. If you’d like to change the device your Digital Secure Key is linked to, just call us on 03 456 100 100.

How do I register my HSBC Security number?

To register, you’ll need a Telephone Security Number. If you’re new to online banking and need to set one up, please call us on 03457 404404. If you’ve forgotten your Telephone Security Number and need to reset it please call us on 03456 002290.

Can mobile banking be hacked?

Researchers at Positive Technologies investigated 14 mobile banking apps that run on Android or iOS and found that 13 failed to prevent unauthorized access to user data. … Such attacks could provide access to sensitive information, such as the personal banking data and payment card details.

Which is safer online or mobile banking?

Mobile and online banking each bring their own risks but the additional hardware security features in mobile devices can make mobile banking more secure than its online counterpart. … The combination of technological and physical security often makes mobile phones more secure than laptop or desktop PCs.

How do I pay someone on HSBC app?

How to send money with PaymLog on to the HSBC UK Mobile Banking app.Select “Move Money”.Select the account you wish to send money from.When selecting “To account”, click on the “Payees” tab and select “Pay someone new”.More items…

Does HSBC charge for security device?

As part of our commitment to online banking security, we will issue your first Security Device free of charge for Premier and Advance customers. In the event of loss of the security device, HSBC may levy a fee for replacements specifically caused by loss or negligent damage to the Security Device.

How do I activate my HSBC physical security device?

Switch to a Digital Security Device on your mobile phone Select Profile. Select Security. Select Activate Digital Security Device. Generate a code from your Physical Security Device and enter the security code and select Continue.

How do I use my HSBC security device?

Using your Security DevicePress and hold for 2 seconds to turn on the device.Enter your PIN.Press once to delete one character, press and hold to clear the screen.After you’ve entered your PIN and you see the ‘HSBC’ screen, press the green button again to generate a log on security code.More items…

Is the HSBC app safe?

Frequently Asked Questions. Is this app secure? HSBC Internet Banking provides a high level of security whether you log on using a desktop computer or a mobile device. However, as always it is your responsibility to take all reasonable precautions to prevent the fraudulent use of your security information.

How long is my HSBC account locked for?

The Secure Key is now temporarily locked and you will be unable to use it for approximately 1 hour. This message will remain on the screen of the Secure Key until the lock out has expired, then the Key will automatically power off.

How do I activate HSBC Mobile Banking?

To begin, you will need one of these:HSBC debit card* number, issue number and 6-digit PIN or.HSBC credit card* number and 6-digit PIN or.10-digit Phone Banking Number (PBN) and 6-digit PIN.

How does digital secure key work?

Digital Secure Key, a function of HSBC Mobile Banking application, is an application of one time password generation, which you can use in your iOS and Android mobile devices. Following the activation of Digital Secure Key, you can access the HSBC Mobile Banking application just with a single password.